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Frequently Asked Questions

Here are some of the questions that we frequently receive. Browse the list and if you do not find an answer to your question, please feel free to contact us

  About Child IDs

How does a child ID work effectively?

Each child will have approximately 3-5 ID cards. Not only should parents have a copy of the child's ID card, but any family member, baby-sitter, caregiver, or institution who is responsible for supervising the child at any given time should also carry a current copy of the child's ID card. It must be readily available to all care-givers in the event that it is needed. Older children who are out and about on their own should carry a copy of the card just in case they are injured and unable to communicate.

How are the cards used if a child becomes missing?

The cards are a resource used by care-givers to immediately enlist assistance to help locate the child.

Do you keep a database of child information?

KIDSAFE ID™ does NOT maintain a database of child information. Once you log out of the order site, the information entered to make the ID card is automatically deleted. The only complete record of your order is the actual card itself.

Why is it important to have a child ID?

Because the first 20 minutes is critical in locating a missing child. It is recommended by law enforcement officials, THE NATIONAL CENTER FOR MISSING AND EXPLOITED CHILDREN® and other child advocacy agencies, that every child have a resource with a current color photo and personal information that is immediately accessible in the event that it is needed.

How often should the IDs be updated?

To continue to be effective, KIDSAFE ID™ cards must be updated at a frequency determined by the child's age and rate of physical change. The following guidelines are recommended:

Birth-1 year-Monthly / 1-7 years-Quarterly / 8-15 years-Semi-annually

What can you tell me about the security and safety of your site?

All financial transactions done on our website is via secured encrypted SSL server. No information provided to us is released in any way. Click here to read our complete Privacy Policy.

How long does it take to receive my KIDSAFE ID™?

You should receive your KIDSAFE ID in just a few days. Orders generally ship within 24 hours of being place.

How much does a KIDSAFE ID™ card cost?

The KIDSAFE Child Safety Packages costs $9.99.

When I order the 3 Card Package, can I choose 3 unique card designs?

Yes, you may select different card designs.

What about fingerprints?

Fingerprint kits are included with your premium card package. The kits are complete with ink and paper to take prints of all 10 fingers. Fingerprints need only be taken every few years, and DO NOT need to be updated regularly as ID cards do.

What about DNA kits?

Please click here for more info

How can I check on the status of my order?

By sending email to or call customer service at

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